Privacy Policy

ICIT Drone provides an operational intelligence platform for reporting, validating and analysing drone sightings. This Privacy Policy explains how we collect, use, store and protect personal data when you use our website, request information, access the platform or communicate with us.

If you have questions about this Privacy Policy or how your data is handled, contact us at icit.drone@gmail.com.

We may collect account and identity information such as name, email address, organisation, role, access permissions and authentication details.

We may collect operational report information submitted through the platform, including sighting descriptions, locations, timestamps, witness statements, media files, review notes, validation outcomes and supporting evidence.

We may collect technical information such as IP address, browser type, device information, usage events, security logs, diagnostics and approximate location data where required for platform operation or security.

We may collect communications information when you contact us, request a demo, raise a support issue or otherwise correspond with ICIT Drone.

We use information to provide, operate, secure and improve ICIT Drone, including report capture, evidence management, validation workflows, command dashboards, notifications and support.

We use information to manage user accounts, permissions, authentication, audit trails, operational reviews and compliance records.

We use information to respond to enquiries, provide demos, administer customer relationships, troubleshoot issues, monitor platform performance and protect against misuse or unauthorised access.

Where applicable data protection law requires a legal basis, we process personal data to perform a contract, take steps before entering a contract, comply with legal obligations, protect legitimate interests in operating a secure service, or where consent has been provided.

For operational data submitted by customer organisations, ICIT Drone may act as a processor or service provider on behalf of that organisation. The customer organisation remains responsible for ensuring it has an appropriate basis for submitting and using operational report data.

We do not sell personal data. We may share data with trusted service providers who support hosting, authentication, storage, communications, analytics, security monitoring and support operations.

We may share information where required by law, regulation, court order, lawful authority request or to protect the rights, safety and security of ICIT Drone, our users, customers or the public.

Where the platform uses external validation data sources, report information may be processed to retrieve relevant aviation, environmental, mapping or astronomy context required to support the operational workflow.

We apply technical and organisational safeguards designed to protect data, including access controls, role-based permissions, secure cloud infrastructure, audit trails and evidence retention controls.

We retain information for as long as needed to provide the platform, meet operational, contractual, legal, audit and security requirements, and support legitimate customer records. Customer-controlled operational data may be retained or deleted according to the customer agreement and configured retention rules.

Depending on your location and applicable law, you may have rights to access, correct, delete, restrict, object to or receive a copy of your personal data.

Where your account is managed by an organisation using ICIT Drone, requests relating to operational report data may need to be directed to that organisation. We will support appropriate requests where required by law or contract.

We may use cookies, local storage and similar technologies to support authentication, security, preferences, performance monitoring and core website functionality.

You can control cookies through your browser settings. Disabling certain cookies may affect login, security or platform functionality.

Information may be processed in countries where ICIT Drone, our customers or service providers operate. Where required, appropriate safeguards are used to protect data transferred internationally.

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the date on this page and, where appropriate, by providing additional notice.